UNIVERSITY EXAMINATIONS FOR DEGREE IN HOSPITALITY AND TOURISM https://erepository.tum.ac.ke/handle/123456789/18084 2026-04-19T12:48:56Z BHT 4206: CUSTOMER RELATIONSHIP MANAGEMENT https://erepository.tum.ac.ke/handle/123456789/18085 BHT 4206: CUSTOMER RELATIONSHIP MANAGEMENT TECHNICAL UNIVERSITY OF MOMBASA 2015-07-01T00:00:00Z